For the second consecutive year, Transcom has achieved the Top Employer Spain certification for its exceptional employee offerings, and is officially recognized as a reference employer. ...
Transcom has been awarded, once again, in one of the most prestigious customer care galas in Spain: CRC Oro Awards. The company was recognized with the CRC Gold Award for Best Collection...
Transcom has, once again, been recognized with several prizes granted by the Contact Center Magazine in one of the most prestigious customer care galas in Spain: the Platinum Contact Cent...
Transcom was honored with the Award for Best Outsourcer at the Gala of CRC Gold Awards, held in Madrid on October 7, 2015.
In order to keep up with the on-going changes in the customer care industry and to be able to plan for structural improvement, in Transcom Spain, we recently enrolled project "Stop & ...
Once again, Transcom has been awarded in one of the most prestigious customer care events in Spain: the Platinum Contact Center Awards, which are organized by the Contact Center Magazin...
In the contact center industry, middle managers’ leadership can make the difference between success and failure of services and projects. In Transcom we deliver services that engage large...
The moment of truth of any sales services is when the agent has to make the final question and ask for confirmation to close the deal. But it is also a loaded moment for most of the agent...
When I started working in 2001 as a Customer Service Representative for a new company that had just opened a new center in Leon, I never imagined that, after 13 years, I would end up bein...
At Transcom’s site in Madrid, we wanted to deepen the relationship with our clients and demonstrate our knowledge within customer experience and the value-added services that we can offer...