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Roberta Schiappadori Nov 27th, 2019 Business & Performance

PayPal and Transcom awarded for Customer Experience… twice!


PayPal Customer Service has been awarded twice, first for the Italian market by KPMG and then again for the French market by BETC Digital Transcom and PayPal have been working together si...

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Roberta Schiappadori Oct 31st, 2019 Business & Performance

Transcom Presents to PayPal’s Senior Leaders at their Global Partner Summit in Manila


Transcom actively participated in the annual PayPal Global Partner Summit, held in Manila, Philippines.

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Simon Herruzo Oct 11th, 2019 Business & Performance

Transcom Spain wins the Excellence in Customer Relations Award for the Best Supplier in Commercial Customer Service


In one of the most important galas of the Customer Relations Centers industry, the Gala for the Excellence in Customer Relations Awards, Transcom was awarded Best Supplier in the Commerci...

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Helene Ruda May 29th, 2019 Business & Performance

Transcom North America Achieves Certification to the COPC Customer Experience Standard for a Work-From-Home Technical Support Program


COPC Inc., a global consulting firm that helps companies improve operations to transform the customer experience, today announced that Transcom North America

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Roberta Schiappadori Mar 11th, 2019 Business & Performance

Transcom wins the 2018 Haier Overseas Service Core Partners Award


During the Overseas Service Summit 2019 held in Qingdao (China) on March 6-8, Transcom was awarded as Service Core Partner by Haier, the global leading provider of white goods and better-...

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Philip Sköld Oct 31st, 2018 Business & Performance

Congratulations PayPal France - Customer Service of the Year


Transcom extends a warm congratulation to PayPal France, awarded Customer Service of the Year in the Payment Solutions category by Viséo Customer Insights.
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Helene Ruda Oct 25th, 2018 Business & Performance

Transcom Poland awarded Call Center Ambassador by CC News


Last week, Transcom WorldWide Poland received the award “Call Center Ambassador” from the industry medium CC News during the Customer Congress Conference in Warsaw.
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Juan Brun Oct 23rd, 2018 Business & Performance

Transcom Spain wins the 2018 CRC Gold Award for Best Outsourcer in BPO


Transcom has been awarded in one of the most relevant galas in the industry of Customer Relations Centers, the CRC Oro Awards Ceremony.
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Alina Andriatyte Jun 13th, 2018 Business & Performance

Transcom Lithuania receives EN 15838 certification


We are more than proud to announce that Transcom Lithuania (Vilnius and Kaunas sites) has achieved EN 15838 certificate which confirms our commitment to providing quality service to all o...

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Cristina Martinez Apr 5th, 2018 Business & Performance

Transcom Spain obtains ISO 18295 quality certification for Contact Center services


. AENOR grants this specific certification to one of Transcom’s services. Transcom is the first company in Spain to obtain the certificate according to the new international standard ISO...

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